DTech Computers were established in 1994 and we have gained a reputation for providing high quality IT solutions. We are a Service Orientated Company, and provide an unparalleled service from pre-sales advice, to technical support, repairs and maintenance, whether dealing with a family PC, school IT department or businesses large and small.
Relying on 30 years of actual experience, we provide both sophisticated and simple repair services - from only ten pounds, and both new and used computers, laptops, upgrades, components, ink, CDs, paper etc within our shop for immediate sale.
Through our quality of service and professional integrity we have attained, and more importantly, remained suppliers to many of the businesses in the area as well as Durham University, Bishop Auckland Hospital, Durham County Council, most local schools and over 200 local business accounts.
We also volunteered and underwent the then strict vetting and screening procedures required by the local Trading Standards Office in order to be included in their approved trader scheme. This was successful and gave peace of mind to many of our new clients at that time.
Then, we were the only local computer and repair shop (with retail premises) to successfully meet and exceed their criteria.
Although now by choice, We no longer participate in the trading standards approved trader scheme because now, in our opinion their "so-called standards" are too easily met by rubbish so called "traders" - however temporary. - who have no integrity, or any clue of what honesty and real customer respect is.
In short, we continue to exceed the legal, and more importantly the moral requirements of a long standing business built on the foundations of old fashioned customer care and service, started by myself ....
Dean Wilson of Bishop Auckland, Previously a well certificated and practising Quality Engineer,
However, I feel our most valued qualifications are...
Integrity, and the heartfelt desire for all of our customers to feel respected, and helped. EVEN, when we don't make money!
For traders we also provide a discount-card system and always aim to offer the best price locally whilst maintaining the ease and convenience of buying locally and on the day that you want it.
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